Frequently Asked Questions
Glossary of Billing Terms
Understanding Financial Guidelines
Access Your Account
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Welcome to the Good Shepherd Online Bill Payment Service. This service will enable you to pay your Good Shepherd hospital bill with a major credit or debit card using a convenient online process. Please answer the questions below so that we may provide you with information on your accounts.
Are you the patient or the guarantor (the party responsible for payment)?
Patient's Account Number:
Where do I find Patient Account Number?
Good Shepherd Medical Center | 700 East Marshall Avenue | Longview, Texas 75601 | (903) 315-2000
Good Shepherd Health System sets the standard for health, wellness and state-of-the-art healthcare in East Texas. Our system includes a multi-specialty physician practice, Good Shepherd Medical Associates, with more than 30 practice locations; regional medical centers in Longview and Marshall; emergency centers; urgent care centers and medical outpatient services. We leverage the latest medical technology for a broad range of specialty services, right here in the communities where our patients live and work. Our mission is to positively impact the overall health and wellness of our communities and to be the provider of choice for all of East Texas through innovative and high quality services enhanced by medical education.
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